Garmin users across the globe are facing a frustrating issue as several models of the popular GPS smartwatches have reportedly crashed, leaving them stuck on the boot-up screen with a blue triangle. The problem has affected multiple devices, including the Garmin Forerunner, Venu, Fenix, Epix, Vivoactive, Lily, and Instinct series. With thousands of users expressing their concerns online, Garmin has acknowledged the issue and is currently investigating a solution.
Garmin Watches Affected by the Outage
Users have reported crashes on several models, including:
- Garmin Forerunner Series (165, 255, 265, 955, 965)
- Garmin Venu Series (Venu 2, Venu 3)
- Garmin Fenix Series (Fenix 7, Fenix 8)
- Garmin Epix Series (Epix Pro Gen 2)
- Garmin Vivoactive 5
- Garmin Lily 2 and Lily 2 Active
- Garmin Instinct 3 (first reported case)
Additionally, Garmin Edge cycling computers have also encountered similar issues, raising concerns for cyclists who rely on them for navigation and performance tracking.
What’s Causing the Garmin Crash?
While Garmin has not released an official explanation, many users have noticed their devices crashing when attempting to start a GPS-tracked workout. Reports on Reddit and other forums suggest that initiating a GPS activity may trigger the blue triangle screen, effectively rendering the device unusable.
Temporary Fixes Suggested by Garmin
Garmin has issued a statement acknowledging the issue and provided a temporary workaround:
- Restart the device: Hold the power button until the watch turns off, then turn it back on.
- Sync with Garmin Connect: Some users have found success in restoring limited functionality by syncing their devices with the Garmin Connect app or Garmin Express.
- Factory Reset (Use With Caution): Some users report that performing a factory reset resolves the issue, but this results in a loss of data. If attempting this method, back up your device beforehand.
Garmin’s Official Response
Garmin has updated its support page with the following statement:
“We are aware of an issue causing some devices to be stuck on the startup screen or a blue triangle. To resolve this, press and hold the power button until the device turns off, then power it back on, and sync with the Garmin Connect app or Garmin Express. If this does not resolve your issue, please visit our support page for more information.”
The company has assured users that resolving this issue is their top priority, and they are working on a permanent fix.
What Should You Do?
If your Garmin watch is affected by this outage, it is best to avoid starting GPS activities until Garmin releases a fix. In the meantime:
- Follow Garmin’s troubleshooting steps.
- Back up your device to prevent data loss.
- Stay updated via Garmin’s official support channels and forums.
Final Thoughts
This widespread Garmin crash has left many fitness enthusiasts, runners, and cyclists without their essential tracking devices. While Garmin is actively investigating and working on a resolution, patience will be key. Keep an eye on Garmin’s official updates and be cautious when attempting any fixes to avoid further complications.
Have you experienced issues with your Garmin watch? Share your thoughts in the comments below, and stay tuned for further updates as the situation develops.
